Our partnership
with bsport
The studio management platform behind The Oak House — and the partner we recommend to studios looking to start, switch or grow.
We know what running a studio actually involves.
From managing 53 weekly classes across two studio spaces, to supporting 45 instructors, memberships, class packs, waitlists, gift cards and client communications, bsport sits behind much of how we run The Oak House every single day.
Bookings & scheduling · Memberships & class packs · Instructor management · Client communications · Reporting & insights
From Mindbody to bsport
We spent two years using Mindbody, but our experience of getting support became increasingly frustrating. On one occasion we contacted support three times about the same issue; the suggested fixes did not resolve it, the delay continued and we ultimately lost the customer.
When we started looking elsewhere, we considered bsport, Arketa and Glofox. What made bsport stand out was not simply a list of features — it was the people. We had a dedicated account manager we could contact by phone, email or chat, a two-hour support SLA, and a knowledge bank with clear guides and videos whenever we wanted to solve something ourselves.
“We wanted more than software. We wanted a partner.”THE OAK HOUSE
A seamless booking experience for our clients.
More than 80% of our customers interact with The Oak House through our branded app. It keeps the booking journey simple while keeping The Oak House — rather than a marketplace — at the centre of the experience.
- Find and book a class in one click
- Join a waitlist
- Manage memberships and class packs
- Receive studio updates and reminders
- Buy gift cards
- View and manage upcoming bookings
Automations
Less repetitive admin and more consistent customer communication across bookings, reminders, changes and cancellations.
Scheduling
A clear way to manage a busy timetable across two studio spaces.
Instructor tools
Instructors can quickly review relevant health forms and injury tags when checking class attendees.
Reporting & insights
Reporting saves admin time, gives a clearer operational picture and now includes AI-enabled functionality.
Support
A dedicated account manager, quick responses, help chat and a knowledge bank when you need to self-serve.
Software should make running your studio easier. It should also help it grow.
Since moving to bsport, we have seen significant growth across the business.
Results published in The Oak House customer story on bsport.
Read the full story on bsport →
The thought is worse than the action.
We were concerned about losing client data and intelligence during a migration. In reality, bsport handled the move behind the scenes, supported us with weekly calls, checklists and engineering updates, and we felt comfortable using the new system within around two weeks.
“The thought of changing was far worse than actually changing. bsport handled the migration, supported us throughout and within two weeks we felt completely at home.”THE OAK HOUSE
Get 3 months free
through The Oak House.
Whether you are opening your first studio or considering moving from another platform, we are happy to share our experience, answer your questions and introduce you directly to the bsport team.
Studios referred through the current bsport programme receive three months free when they start a new bsport subscription. The Oak House receives two months free once the referral signs up. Referral offers are subject to bsport’s current terms and eligibility.